Case Management Development

Workforce Development

Workforce Development

Through our innovative but practical local projects connected to the national level, Conrane Consulting have led the Government’s policy agenda in workforce development. We provide the following key services and approaches to assist all types of providers ‘liberate the talents’ of NHS staff and optimize productivity and value for money in workforce deployment. 

New ways of working and workforce    

Conrane Consulting founded and led the Future Healthcare Workforce Project in the National health service (NHS) from 1995 to 2003.

View ‘Future Healthcare Workforce’ [PDF File; 2MB]

Techniques include functional analysis, new role designs and developing competence frameworks. Working approaches involve empowering local working groups of key stakeholders and practitioners to develop a consensus model tailored to local provider requirements. Specific project work includes:                                           

• National cancer services projects for redesign of workforce roles for Skills for Health;
• National projects for redesign of workforce roles in radiography, radiotherapy and breast cancer screening for Skills for Health;
• North Staffordshire Acute Trust – role re-design for six acute service areas in PFI and intermediate care services;
• Redesign of professional and support roles in elective orthopaedics in South West London;
• Extended nursing and new support workers roles at GP practice level for Croydon Primary Care Trust;
• Design of core professional and support worker roles for community mental health teams and assertive outreach teams in Dorset and Kent, respectively.

View ‘Patient Focused Care and Workforce Redesign: Management of Stroke in Intermediate Care and Mental Health’ [PDF File; 216KB]

We have pioneered workforce planning integrated with service and financial planning and worked with a wide range of NHS providers since 1991. We focus on understanding the current workforce, productive time, benchmarking.  

View ‘Healthcare Workforce Development: Planning the Future Workforce Productivity and Benchmarking’ [PDF File; 144KB]

View ‘Workforce Planning: A Guide to Benchmarking in Workforce Planning ’ [PDF File; 828KB]

• Workforce for plans for acute PFIs in Dudley, North Staffordshire, Leicester, Peterborough;
• Workforce planning in primary care for PCTs in South West London, South West Region and South Midlands;
• Workforce plan for new South West London Elective Orthopaedic Centre;
• Workforce plans for mental health and learning difficulties in West Midlands;
• Developing the dental workforce in Staffordshire and Shropshire with Keele University.           
  
  

Action learning in workforce development 2000–2005

As a result of modernisation within the health services, health service organisations must progressively integrate personal and organisational learning and introduce more flexible and sustainable workforce planning and development. The aim of this programme is to develop the institutional capacity to respond to the changing requirements for human resources within the NHS supported by UK workforce directorates of strategic health authorities. Key projects include:

• South West London – Primary Care
• North Central London – Primary Care
• Birmingham and Black Country – Primary Care
• West Yorkshire Health Authority – All services 2003/04
• Shropshire and Staffordshire Health Authority – All services 2004/05
  
  

Developing the dental workforce in Shropshire and Staffordshire

This workforce study conducted over a ten-month period during 2002/03 profiled the existing NHS dental workforce in Staffordshire and Shropshire. The research team identified key issues with respect to workforce recruitment and retention, and explored work-based perceptions within the dental workforce locally. The study generated a model of future requirements for NHS dental practitioners throughout the project area. The specific aims of this project were to:

• Map the make-up of the dental workforce in Shropshire and Staffordshire;
• Assess the appropriateness of the current workforce to meet local population needs in the provision of NHS dental care;
• Explore issues of recruitment;
• Map the local training capacity;
• Develop a demand plan for the dental workforce taking into account the national strategic policy;
• Make recommendations to develop the dental workforce to better serve the local population.

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